The TalkToGiantFood.com survey is an online customer feedback program created by Giant Food to gather insights and improve shopping experiences.
By participating, customers have the opportunity to share their thoughts on store cleanliness, product availability, employee behavior, and overall satisfaction. In return, they are entered into a sweepstakes for a chance to win a $500 Giant Food gift card.
The survey is available in English and Spanish and can be completed within minutes using a valid receipt. Even without a purchase, customers can enter via mail. This initiative helps Giant Food deliver better service while rewarding loyal shoppers.
What Is the TalkToGiantFoods Survey?
The TalkToGiantFoods survey is an in-store customer satisfaction survey structured as a sweepstakes. Participants give feedback on various aspects—such as staff behavior, store cleanliness, product variety, and checkout experience—for a chance to win one of five $500 gift cards each month .
Eligible participants must be legal residents of DC, DE, MD, or VA, aged 18 or older. No purchase is necessary, and each receipt qualifies for one online entry. Mail-in entries are an alternative for those without receipts .
How the Survey Works?
1. Online Method
To participate in the online method, first make a purchase at any Giant Food store and keep your receipt. Within five days, visit www.TalkToGiantFood.com and select your preferred language—English or Spanish. Enter the 20-digit PIN from your receipt along with the purchase amount to access the survey. Answer all questions honestly about your shopping experience, including store cleanliness, staff behavior, and product quality. Finally, provide your contact details to enter the sweepstakes for a chance to win a $500 gift card.
2. Mail-In Entry
If you don’t have a purchase receipt, you can still enter the sweepstakes through the mail-in method. Simply write your full name, address, date of birth, phone number, and email address on a 3″ x 5″ card. Mail the card to the designated survey address: “Giant Food/Martin’s In-store Customer Satisfaction Survey, P.O. Box 10430, Rochester, NY 14610.” Each mailed entry counts as one sweepstakes entry, and no purchase is necessary. This option ensures everyone has a chance to participate and win.
Timing & Prizes
The TalkToGiantFoods survey runs during specific entry periods, typically monthly from April 1 to June 30, 2025. Each period has its own sweepstakes drawing where five winners are selected to receive a $500 Giant Food gift card. Winners are notified shortly after the drawing via email, phone, or mail. Participants can enter up to five times per period, using different receipts or mail-in entries. This schedule keeps the chances fresh and gives multiple opportunities to win.
Why Giant Food Conducts the Survey?
Giant Food conducts the TalkToGiantFoods survey to gather honest customer feedback that helps improve their overall shopping experience. By understanding what customers appreciate and where improvements are needed, the company can enhance product selection, store cleanliness, and employee service. The survey also allows Giant Food to stay competitive by adapting to customer preferences and market trends. Additionally, it helps build stronger customer relationships by showing that their opinions matter. Offering sweepstakes prizes encourages more participation, ensuring a wide range of feedback. Ultimately, this process supports Giant Food’s goal of providing exceptional grocery experiences.
Frequently Asked Questions (FAQs)
1. Do I need to make a purchase to enter the survey?
For online entries, a purchase is required because you need a valid receipt to access the survey. However, if you don’t have a receipt, you can still enter by mailing a request through the mail-in entry option, which requires no purchase.
2. How long do I have to take the survey after my purchase?
You must complete the survey within 5 days of your purchase date as indicated on your receipt. After this window, the receipt’s entry code becomes invalid, and you won’t be able to participate using that receipt.
3. Who is eligible to participate in the survey?
Participants must be legal residents of Washington DC, Delaware, Maryland, or Virginia, and at least 18 years old. Employees of Giant Food, their family members, and anyone involved with the survey process are not eligible to enter.
4. What prizes can I win from the survey?
Each month during the sweepstakes period, five winners are randomly selected to receive a $500 Giant Food gift card. This gift card can be used for groceries at any Giant Food store participating in the survey program.
5. How many times can I enter the survey?
You can enter the survey up to five times per sweepstakes period. Each entry must be associated with a different receipt or a separate mail-in entry to be valid.
6. Can I complete the survey without a receipt?
Yes, if you don’t have a receipt or made no purchase, you can participate by sending a mail-in entry. Simply write your contact details on a 3” x 5” card and mail it to the designated address for a chance to win.
7. How will I know if I’ve won?
Winners are notified through the contact information provided during the survey entry. Notifications may be sent by email, phone, or postal mail within a few weeks after each drawing.
8. Is the survey available in other languages?
Yes, the TalkToGiantFood.com survey is available in both English and Spanish. You can select your preferred language when you begin the survey to make the process easier and more accessible.
9. Where do I take the survey online?
The survey is hosted on the official website at www.TalkToGiantFood.com. You’ll need your receipt’s unique PIN code and purchase amount to log in and complete the feedback questionnaire.
10. Is my personal information kept confidential?
Absolutely. Giant Food respects your privacy and uses the information collected solely for improving customer experience and conducting the sweepstakes. Your personal details will not be shared with third parties.
Conclusion
The TalkToGiantFood.com survey is a great way for customers to share their shopping experiences and help Giant Food improve its services. By participating, shoppers not only contribute valuable feedback but also get a chance to win a $500 gift card.
The survey is simple, quick, and available in both English and Spanish, making it accessible to a wide audience. Whether you shop regularly or just occasionally, your opinion matters and can lead to better products and service.
Remember to keep your receipt handy or use the mail-in option if needed. Overall, this survey is a win-win opportunity for both Giant Food and its loyal customers.
